99r bajee Detailed Q&A
From account registration to VIP cashback, deposits and withdrawals — this page covers the answers to the questions you may have on all these topics. Each section is organised separately so you can easily find what you are looking for.
Click on any section below to go directly to it:
Member Account
Common questions about registering at 99r bajee, setting a username and password, and managing your account:
To register at 99r bajee you generally need a valid mobile number, a username and a password. You must be at least 21 years old. Once you complete registration with the correct details, the account verification process begins. SSL encryption is used to keep your personal information secure.
At 99r bajee, a username is normally a combination of English letters and numbers and should be between 6 and 20 characters. A password of at least 8 characters mixing lowercase letters, uppercase letters and numbers keeps your account secure. Never share your password with anyone.
If you forget your password, use the "Forgot password?" option on the login page. An OTP will be sent to your registered mobile number, which you can use to set a new password. If you have trouble, contact 99r bajee's 24/7 live chat support — help is available in both Bengali and English.
No. Under 99r bajee's terms and conditions, each player is allowed only one account. Opening multiple accounts is prohibited and risks having all accounts closed. If you have a problem with your account, contact the support team directly rather than opening a new one.
Yes, account verification is required for security. Mobile number verification is standard. In some cases, documents such as a national ID may be requested, particularly for large withdrawals. 99r bajee collects this information solely to ensure security and responsible gaming. See the responsible gaming page for more details.
All activities at 99r bajee, including casino games and betting, are for players aged 21 and above only. Age is verified at registration and this condition must be accepted before creating an account. 99r bajee is committed to keeping underage players away from gambling.
VIP Program
The 99r bajee VIP program has four levels, each with weekly cashback and special benefits. Common questions about 99r bajee VIP:
The 99r bajee VIP program has four levels: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8%; Gold — up to 1.1%; Platinum — up to 1.5%. Cashback is calculated based on the week's net loss (total losses minus total winnings).
Weekly cashback is a set percentage of that week's net loss. Example: if a Gold member's net loss for the week is ৳20,000, the cashback is ৳20,000 × 1.1% = ৳220 cashback. Cashback is added directly to the account — this is the maximum rate for that level, and each week is calculated separately.
Your VIP level at 99r bajee increases through regular play and betting. The more active you are and the more you play, the faster you move up. Silver, Gold, and Platinum — each level comes with higher cashback and additional VIP benefits. For details, visit the 99r bajee VIP page.
Beyond cashback, higher VIP members receive priority support. They also get early access to special promotions and offers, faster withdrawal processing, and personalised service. Platinum members enjoy the most benefits and may be assigned a dedicated account manager.
If you remain inactive for an extended period, your VIP level at 99r bajee may be reviewed. Staying regularly active and continuing to play lets you keep the level you have earned. For any questions about level changes, contact live chat support directly — accurate information is available 24 hours a day.
The cashback rate for Platinum members is a maximum of 1.5%. The cashback amount is determined by the net loss for the week. The higher the net loss, the higher the cashback — but it will not exceed 1.5%. This cashback is added directly to your balance and can be used without any separate wagering requirement.
How to Withdraw
The most common questions about withdrawing via bKash, Nagad, Rocket, or bank transfer:
The minimum withdrawal amount at 99r bajee is ৳500. This same minimum applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Requests for amounts below this cannot be processed.
After a successful withdrawal request at 99r bajee, funds are generally sent within 1 hour. This same timeframe applies to all mobile wallets — bKash, Nagad, Rocket, and Upay. The same target is set for bank transfers, though the bank's own processing time may vary.
Yes, the withdrawal service at 99r bajee is available 7 days a week, 24 hours a day. Withdrawal requests are processed on Fridays, Saturdays, and public holidays too. Requests made at night are also generally handled with the aim of sending funds within 1 hour. This is possible due to the 24/7 nature of mobile banking.
A "Pending" status means your request has been received and is being processed. It is usually completed within 1 hour. If it remains pending for a long time, first check whether the wagering requirement has been met. If the issue persists, contact 99r bajee via live chat or email — help is available 24 hours a day.
If you have accepted a bonus, the wagering requirement must be met before it can be withdrawn. For the 99r bajee welcome bonus, you need to wager 20 times the bonus amount. Example: if you receive a ৳1,000 bonus, you must complete ৳1,000 × 20 = ৳20,000 in wagers. However, your own deposited funds can be withdrawn without any wagering requirement.
The withdrawal methods currently available at 99r bajee are: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum withdrawal is ৳500 and processing is generally completed within 1 hour.
Making a Deposit
Below are answers to the most common questions about making a first deposit or using a specific payment method.
The minimum deposit amount at 99r bajee for any method is ৳100. This same minimum applies to bKash, Nagad, Rocket, Upay, and bank transfer. This allows players in Bangladesh to start with small amounts.
To deposit with Nagad, log in to your account, go to the deposit menu, select Nagad, and enter the amount. A Nagad number will be provided by 99r bajee — send the payment to that number and save the transaction ID. The amount is generally added to your account within a few minutes.
The bKash deposit process is the same as Nagad. Go to the deposit option, select bKash, and send money to the number shown. Use "Send Money" and enter your 99r bajee username as the reference. Once the payment is confirmed, submit the transaction ID to complete the deposit.
Deposits are generally added to your account within a few minutes. If there is a delay, first confirm the transaction ID of your payment and keep it saved. Then contact 99r bajee live chat with the transaction ID — the support team will resolve the issue promptly.
Yes, a 100% bonus up to ৳10,000 is available on the first deposit at 99r bajee. Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw the bonus, you must complete wagers of 20 times the bonus amount (৳1,000 × 20 = ৳20,000).
Deposits via bank transfer are possible at 99r bajee. Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. Selecting bank transfer in the deposit menu will show the required account details. Deposits start from a minimum of ৳100.
If you couldn't find the answer to your question, contact us directly
If you didn't find the answer on this FAQ page, the 99r bajee support team is always ready. Help is available in both Bengali and English, at any time of day or night.
Live Chat
Click the chat icon at the bottom right of any page on the site. Active 24/7 — the fastest way to get help.
Email Support
For detailed issues, write to us at: [email protected] — you will receive a reply within 24 hours.