99r bajee's Privacy Policy
Your personal information matters to us. In this document we clearly explain what data is collected, why it is collected, and how it is kept secure.
Table of Contents
Introduction and Scope
This privacy policy applies to all users of the 99r bajee platform. When you visit our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. This document has been prepared with Bangladeshi users in mind.
99r bajee places the highest importance on the privacy of users' personal information. We recognise that your data belongs to you, and it is our responsibility to handle it with proper care and accountability. Before using the platform, you are advised to read our Terms and Conditions, which contain the overall guidelines for use of the service.
This policy applies equally to the main 99r bajee website, its mobile version, and any services provided through other digital channels.
What Information We Collect
2.1 Registration and Identity Information
When opening an account, 99r bajee collects the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Document information required for identity verification (National ID card or passport)
- Address and country
2.2 Financial Transaction Information
Payment-related information is collected during deposit and withdrawal processes. This includes records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer. No complete card or wallet number is stored on our servers.
2.3 Usage and Activity Information
While you use the platform, gaming activity, betting history, login times and dates, and device information (IP address, browser type, operating system) are recorded automatically.
2.4 Communication Information
When you contact us for support via live chat or email, details of that conversation are stored.
Purpose of Data Collection
99r bajee collects user information for the following reasons:
- Account Management: To handle registration, login, identity verification, and secure account access.
- Financial Transactions: To process deposits and withdrawals correctly and to prevent fraud.
- Service Improvement: To analyse user experience and make the platform more effective.
- Customer Support: To resolve issues and provide assistance.
- Legal Compliance: To meet applicable legal and regulatory requirements.
- Responsible Gaming: To identify unusual gaming behaviour and provide support to users.
- Technical Security: To prevent cyberattacks and unauthorised access.
How Information Is Used
Collected information is used only for the purpose for which it was gathered. 99r bajee never uses user information for any other purpose or in any other commercial venture.
4.1 Internal Use
User information may be accessed by 99r bajee's internal teams — such as customer service, technology, and security departments — only as needed to deliver the service. Each department's staff has access only to the information relevant to their responsibilities.
4.2 Marketing Communications
If you consent to receiving promotional messages during account registration or later through your settings, we may inform you of relevant offers. You may withdraw this consent at any time.
4.3 Aggregate Data Analysis
Aggregated and anonymised data that cannot identify individuals may be used to review service quality.
Sharing Information with Third Parties
99r bajee does not sell users' personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and relevant banks to complete deposit and withdrawal processes.
- Technology Partners: Minimum necessary information may be shared with selected technology providers to maintain site functionality and operate gaming software.
- Legal Obligations: Information may be disclosed pursuant to a court order or a lawful request from a government authority.
- Fraud Prevention: We may cooperate with relevant security agencies to prevent criminal activity.
In every case, only the amount of information strictly necessary for the third party's specific task is provided.
Cookies and Tracking Technologies
The 99r bajee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make your experience easier.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login status and for security. These cannot be disabled.
- Functional Cookies: Used to remember language preferences, display settings, and other preferences.
- Analytical Cookies: Collect anonymous data to understand the number of website visits and usage patterns.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the site to stop working properly.
Data Storage and Security
Protecting your information is our top priority. 99r bajee uses industry-standard SSL (Secure Socket Layer) encryption technology, which keeps all data travelling from your browser to our servers secure.
7.1 Technical Security Measures
- 256-bit SSL encryption technology
- Encrypted database storage
- Regular security audits and vulnerability testing
- Two-factor authentication
- Automatic alerts for suspicious login activity
7.2 Data Retention Period
All user information is retained for as long as the account is active. After an account is closed, legal and financial records are kept for a specified period in accordance with regulatory requirements. Once that period ends, data is securely deleted or anonymised.
7.3 Response to a Data Breach
In the event of a data security breach, 99r bajee will promptly notify affected users and take the necessary steps to limit any damage.
Your Rights
Every user of 99r bajee holds the following rights regarding their personal information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances you may request deletion of your personal information (subject to legal obligations).
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be limited.
- Right to Portability: You may request your information in a structured, readable format.
- Right to Object: You may object to certain types of processing of your information.
To exercise these rights, please contact our customer service team. We will process your request within 30 days.
Protection of Minors
99r bajee strictly prohibits anyone under the age of 21 from creating an account or using the service. We do not knowingly collect personal information from anyone under 21. The account verification process includes steps to confirm age.
If we become aware that a person under the age of 21 has created an account, that account will be immediately closed and all associated information will be deleted. Our Responsible Gaming guidelines contain detailed information on age verification and protective measures.
Changes to This Policy
99r bajee may update this privacy policy from time to time. Users will be notified in advance of any significant changes via their registered email address or through a notice on the site.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. You are therefore encouraged to read the updated policy carefully upon receiving a change notification. The date of the most recent update will always be shown at the top of this page.
Alongside this privacy policy, our general terms of use, payment policy, and other guidelines are also relevant. Answers to any questions about the overall use of the service can be found on our FAQ page.
Contact
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. The 99r bajee customer support team is available 24 hours a day, 7 days a week in both Bengali and English.
- Live Chat: Talk directly to our support team from any page on the site.
- Email: [email protected]
For specific data protection requests, such as requests for deletion or portability, please include "Data Protection Request" in the subject line of your email. We will respond to your request within a maximum of 30 business days.