Our commitment to responsible gambling at 99r bajee
Gambling is for enjoyment — not stress or harm. 99r bajee believes every player should have full control over their time, money, and emotions. On this page we go through the tools and guidance available to help you maintain that control.
21+ All casino and betting activities at 99r bajee are only for people aged 21 or above. Underage individuals are strictly prohibited from creating an account or participating in any way.
When gambling moves from enjoyment to a problem
Casino games or sports betting can be a form of entertainment, but for some people it gradually gets out of control. 99r bajee wants every user to play with awareness — keeping a set budget, taking breaks, and acting as soon as the first signs of a problem appear.
Our Terms and Conditions clearly state that every player must participate responsibly. Age verification is mandatory when opening an account — anyone under 21 cannot create an account under any circumstances. If this condition is breached, the account will be closed and any deposited funds will not be refunded.
Problem gambling tendencies usually develop gradually. At first it feels like entertainment, but later an urge builds to bet more in an attempt to recover losses. To break out of this cycle, getting help from family, friends, or a professional counsellor is the most effective step. Our support team is also available through 99r bajee's 24/7 live chat or email.
Under our Privacy Policy, your personal information and gaming history are kept fully secure. If you request a self-exclusion or set a limit, that information is never shared with any third party.
Tools and features for safer gambling
99r bajee provides several self-regulation options for its players. Using these tools, you can keep your gambling habits in check at any time.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately; a cooling-off period applies if you want to increase it.
Loss Limit
Set a cap on how much you are willing to lose within a given period. Once that limit is reached, the system will automatically prevent further bets.
Session Time Limit
Decide in advance how long you will play in one sitting. Once the time is up, you will be logged out of your account automatically — making it easier to take a forced break.
Cooling-Off Period
If you feel you need a short break, temporarily suspend your account for 7 days, 30 days, or longer. During this time no deposits or bets can be placed.
Self-Exclusion
If you want to stop gambling entirely for an extended period, submit a self-exclusion request. You can keep your account closed for a minimum of 6 months up to permanently. If you decide to do this, let us know via email or live chat.
Reality Check Notifications
At regular intervals, a summary showing how long you have been playing and how much you have won or lost in total is displayed on screen, so you can assess the situation and make an informed decision.
Warning signs of problem gambling
If you notice any of the signs below in yourself or someone you know, take action right away — seeking help is not a sign of weakness, it takes courage.
Feeling a repeated urge to bet more in order to recover money already lost.
Hiding your gambling from family or friends, or lying about it.
Spending money meant for bills, savings, or emergencies on gambling.
Feeling anxious, irritable, or restless when you cannot gamble.
Spending long stretches of time gambling instead of attending to work, studies, or family responsibilities.
Deciding to quit gambling but repeatedly going back.
Where to turn when you need help
Dealing with a gambling problem alone is difficult. Reaching out to family, friends, or professional support is the most effective path.
99r bajee Support Team
Our 24/7 live chat and email support team responds in both Bengali and English. Contact us at any time to set limits or request self-exclusion — no judgement, only support.
Family and Close Ones
Speak openly with your family. To protect your account, you can ask a trusted family member to change your password — this creates a practical temporary barrier.
Professional Counselling
Seek help from a mental health specialist or counsellor. Addiction counselling services are available at government and private hospitals in Bangladesh. It is better not to delay reaching out to a mental health centre near you.
99r bajee's promise
Responsible gambling is not just about rules — it is our fundamental duty to our users. You can learn more on our About Us page.
- Age verification at account registration — anyone under 21 is strictly prohibited from creating an account.
- Self-exclusion requests are processed within 24 hours and no promotional messages are sent afterwards.
- If unusual betting patterns are detected, our team proactively reaches out to the player.
- Reductions to deposit and loss limits take effect immediately; a cooling-off period applies to increases.
- Players are advised directly on the platform to avoid placing large bets while under the influence of alcohol or strong emotions.
- 24/7 support in Bengali and English — get an immediate response via live chat or email for any issue.
A few habits to stay safe
Before you start playing, set a fixed budget that you can afford to lose without affecting your household or savings. Once that limit is reached, stop for the day — the thought of "just a little more" is where problems begin.
After a win, take a short break rather than immediately placing larger bets. Similarly, avoid rushing to bet more after a loss to try to recover it. The statistics show that bets placed in an emotional state after a loss typically lead to even greater losses.
Never think of gambling as a substitute for income. Casino games or sports betting are a form of entertainment — winning occasionally is great, but it is not a reliable source of income. Keeping this mindset makes gambling much more enjoyable.
Alongside setting time and money limits, take regular breaks, spend time with family, and focus on hobbies or activities outside of gambling. If you have any questions, our FAQ page has more answers on responsible gambling.